Privacy policy

At Anchored Within Collective, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device and browser information
  • Website usage through cookies and analytics

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide digital downloads
  • Respond to customer enquiries
  • Improve our website and services
  • Send order updates and important account information
  • Send marketing emails only if you have chosen to subscribe

Payment Security

We do not store your credit card or payment details.

Payments are securely processed through trusted third-party payment providers such as Shopify Payments, PayPal or other secure payment gateways.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse website traffic.

You can choose to disable cookies through your browser settings.

Marketing Emails

If you subscribe to our newsletter, we may occasionally send updates, new product releases, special offers and helpful resources.

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.

Sharing Your Information

We do not sell, rent or trade your personal information.

We only share information with trusted service providers who help us operate our business, including payment processors, shipping partners and website service providers.

Data Security

We take reasonable steps to protect your personal information using secure technology and industry-standard security practices.

While no online service can guarantee complete security, we work hard to keep your information safe.

Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information where legally permitted
  • Unsubscribe from marketing communications at any time

Children’s Privacy

Our products are designed for parents, caregivers, educators and professionals.

We do not knowingly collect personal information directly from children.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Anchored Within Collective
Email: support@anchoredwithin.co

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements. Any updates will be published on this page.