Digital Download Policy

Thank you for purchasing from Anchored Within Collective.

Our digital resources are thoughtfully created to support neurodivergent children, families, educators and professionals. Please read the following policy before purchasing our digital products.

Instant Access

All digital products are delivered electronically.

Once your payment has been successfully processed, you will receive an email containing your download link. Your files are also available through your order confirmation page where applicable.

No physical item will be shipped.

Personal Licence

Your purchase includes a single-user licence.

You may:

  • Download your files for personal use.
  • Print multiple copies for your own household.
  • Use resources with your own children.
  • Use resources within your own classroom or therapy practice if you are the purchaser.

You May Not

You may not:

  • Share your files with others.
  • Email or distribute downloaded files.
  • Upload products to websites, cloud storage or social media.
  • Resell or redistribute our resources.
  • Modify and sell our products as your own.
  • Remove our branding or copyright notices.

Each purchase supports the continued creation of high-quality resources for families.

Refunds

Due to the instant nature of digital downloads, all digital product sales are final.

We are unable to offer refunds, exchanges or cancellations once a purchase has been completed, except where required under Australian Consumer Law.

Download Issues

If you experience any problems downloading your files or receive a damaged or incorrect file, please contact us.

We’ll happily help resolve the issue as quickly as possible.

File Formats

Most of our resources are supplied as PDF files.

Some products may include additional file formats where specified in the product description.

Please ensure you have suitable software to open PDF files before purchasing.

Copyright

All digital products remain the intellectual property of Anchored Within Collective.

Your purchase grants you a licence to use the resource—it does not transfer ownership of the copyright.

Please see our Copyright & Licence Policy for more information.

Contact Us

If you have any questions or require assistance with your download, please contact us:

Anchored Within Collective
Email: support@anchoredwithin.co

We aim to respond to all enquiries within 2 business days.

Thank you for supporting Anchored Within Collective. Your purchase helps us continue creating practical, beautifully designed autism and wellbeing resources that empower children, families, educators and professionals.