Shipping Policy

Thank you for shopping with Anchored Within Collective.

We offer both digital downloads and print-on-demand physical products. Please read the information below regarding delivery times and shipping.

Digital Products

Digital products are delivered electronically.

Once your payment has been successfully processed, you will receive an email containing your download link. Your files are usually available immediately, although occasional delays may occur due to payment processing.

If you experience any issues accessing your files, please contact us at support@anchoredwithin.co and we will be happy to help.

Physical Products

Our clothing and accessories are made to order especially for you.

Production typically takes 2–7 business days before your order is shipped.

Once dispatched, delivery times vary depending on your location.

Estimated delivery times:

Australia: 3–10 business days
New Zealand: 5–12 business days
United States & Canada: 5–12 business days
International: 7–21 business days

Please note that these timeframes are estimates only.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the products ordered.

Any available shipping promotions will be displayed during checkout.

Order Tracking

Once your physical order has been shipped, you will receive a confirmation email containing tracking information where available.

Delays

While we work with trusted production and shipping partners, delays can occasionally occur due to:

High order volumes
Public holidays
Weather events
Customs processing
Postal service delays

We appreciate your patience and understanding if unexpected delays arise.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

Anchored Within Collective is not responsible for orders delayed or lost due to incorrect shipping information provided by the customer.

Lost or Damaged Orders

If your order arrives damaged, or if you believe your parcel has been lost in transit, please contact us within 14 days of the expected delivery date.

Please include your order number and, if applicable, photographs of the damaged item so we can assist you as quickly as possible.